What does ServiceRocket Pty Ltd do for the Australian Government?
ServiceRocket Pty Ltd is an Australian Government contractor with 21 contracts worth $3.5M since 2013. Their largest government client is Department of Customer Service, and their average contract value is $167K. Recent government contracting activity has declined.
Key Metrics
How much does ServiceRocket Pty Ltd win in government contracts each year?
View data table
| Year | Contracts | Value |
|---|---|---|
| 2013 | 3 | $53K |
| 2014 | 1 | $31K |
| 2015 | 3 | $137K |
| 2016 | 4 | $100K |
| 2017 | 2 | $72K |
| 2018 | 1 | $11K |
| 2019 | 1 | $55K |
| 2020 | 1 | $75K |
| 2023 | 1 | $198K |
| 2024 | 3 | $799K |
| 2025 | 1 | $2.0M |
Who are ServiceRocket Pty Ltd's biggest government clients?
| Agency | Contracts | Value | Share |
|---|---|---|---|
| Department of Customer Service | 1 | $2.0M | 56.2% |
| Insurance and Care NSW (icare) | 2 | $630K | 18.0% |
| Department of Education - Corporate | 1 | $198K | 5.7% |
| Geoscience Australia | 5 | $179K | 5.1% |
| NSW Department of Communities and Justice | 1 | $169K | 4.8% |
| Department of Defence | 3 | $146K | 4.2% |
| National Blood Authority | 4 | $85K | 2.4% |
| Services Australia | 1 | $54K | 1.5% |
| Digital Transformation Agency | 1 | $40K | 1.2% |
| Comsuper | 1 | $21K | 0.6% |
What categories does ServiceRocket Pty Ltd supply to government?
| Category | Contracts | Value | Share |
|---|---|---|---|
| Other | 1 | $2.0M | 66.3% |
| Software licensing and support | 4 | $997K | 33.7% |
How does ServiceRocket Pty Ltd win government contracts?
| Method | Contracts | Value | Share |
|---|---|---|---|
| limited | 15 | $509K | 93.8% |
| open | 1 | $27K | 6.3% |
What are ServiceRocket Pty Ltd's largest government contracts?
| Contract | Agency | Value | Awarded |
|---|---|---|---|
| Release of RFQ for the Procurement of DCS Miro Enterprise Licensing | Department of Customer Service | $2.0M | |
| Provision of Software Licences for Atlassian Toolset | Insurance and Care NSW (icare) | $475K | |
| Miro Software and Support | Department of Education - Corporate | $198K | |
| Atlassian software Licenses Support and Maintenance | NSW Department of Communities and Justice | $169K | |
| Miro Enterprise Licence 2024 - ServiceRocket | Insurance and Care NSW (icare) | $155K |
What are ServiceRocket Pty Ltd's most recent government contracts?
| Contract | Agency | Value | Date |
|---|---|---|---|
| Release of RFQ for the Procurement of DCS Miro Enterprise Licensing | Department of Customer Service | $2.0M | |
| Provision of Software Licences for Atlassian Toolset | Insurance and Care NSW (icare) | $475K | |
| Atlassian software Licenses Support and Maintenance | NSW Department of Communities and Justice | $169K | |
| Miro Enterprise Licence 2024 - ServiceRocket | Insurance and Care NSW (icare) | $155K | |
| Miro Software and Support | Department of Education - Corporate | $198K | |
| Software Support and Maintenance Services | Department of Defence | $75K | |
| AHO Knowledge Management Database development | Department of Defence | $55K | |
| ICT contractors | Department of Social Services | $11K | |
| Licences | National Blood Authority | $19K | |
| Configuration and Training Services | Services Australia | $54K |
Is ServiceRocket Pty Ltd's government business growing or declining?
Significant decline — contract value dropped 100% year-over-year.
Based on comparison of last 12 months vs prior 12 months of awarded contract value.
Who competes with ServiceRocket Pty Ltd for government contracts?
Other suppliers winning contracts from the same agencies in similar categories.
| Supplier | Contracts | Value |
|---|---|---|
| Guidewire Software Pty Ltd | 1 | $37.6M |
| ACCENTURE AUSTRALIA PTY LTD | 3 | $10.7M |
| Softlink Australia Pty Ltd | 1 | $10.5M |
| Data#3 Limited | 2 | $10.4M |
| SFDC AUSTRALIA PTY LIMITED | 1 | $10.3M |
| SENTIFY PTY. LTDCITY GROUP | 1 | $6.6M |
| HICAPS PTY LTD | 1 | $6.0M |
| MCG Health | 1 | $5.8M |
| SAP Australia Pty Limited | 3 | $5.3M |
| SAS Institute Australia Pty. Limited | 1 | $5.3M |
What size contracts does ServiceRocket Pty Ltd typically win?
| Size Range | Contracts | Total Value |
|---|---|---|
| $10K-$50K | 11 | $242K |
| $50K-$100K | 5 | $293K |
| $100K-$500K | 4 | $997K |
| $1M-$5M | 1 | $2.0M |
What is ServiceRocket Pty Ltd's registered business information?
- Australian Business Number (ABN)
- 46097719652
- Registered Name
- ServiceRocket Pty Ltd
- Government Contracting Period
- 2013 – 2025
Verify entity details on the Australian Business Register.
Procurement Categories
UNSPSC categories where ServiceRocket Pty Ltd is active.
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