What does SERVICENOW AUSTRALIA PTY LTD do for the Australian Government?
SERVICENOW AUSTRALIA PTY LTD is an Australian Government contractor with 93 contracts worth $375.4M since 2016. Their largest government client is Department of Defence, and their average contract value is $4.0M. Recent government contracting activity has declined.
Key Metrics
93Total Contracts
$375.4MTotal Value
20Agencies Served
$4.0MAvg Contract
11Years Active
15Expiring (12mo)
How much does SERVICENOW AUSTRALIA PTY LTD win in government contracts each year?
View data table
| Year | Contracts | Value |
|---|---|---|
| 2016 | 1 | $11K |
| 2017 | 6 | $490K |
| 2018 | 5 | $2.7M |
| 2019 | 11 | $19.1M |
| 2020 | 6 | $3.8M |
| 2021 | 9 | $15.6M |
| 2022 | 7 | $8.6M |
| 2023 | 7 | $54.1M |
| 2024 | 23 | $209.5M |
| 2025 | 13 | $30.9M |
| 2026 | 5 | $30.8M |
Who are SERVICENOW AUSTRALIA PTY LTD's biggest government clients?
| Agency | Contracts | Value | Share |
|---|---|---|---|
| Department of Defence | 10 | $69.7M | 19.2% |
| eHealth NSW | 2 | $50.0M | 13.8% |
| Department of Health, Disability and Ageing | 3 | $42.3M | 11.7% |
| Australian Taxation Office | 6 | $42.3M | 11.7% |
| NSW Police Force | 1 | $23.7M | 6.5% |
| Department of Education - Corporate | 1 | $21.2M | 5.8% |
| TAFE NSW | 1 | $15.9M | 4.4% |
| Australian Federal Police | 3 | $14.8M | 4.1% |
| Transport for NSW | 1 | $13.4M | 3.7% |
| Department of Climate Change, Energy, the Environment and Water | 1 | $10.2M | 2.8% |
What categories does SERVICENOW AUSTRALIA PTY LTD supply to government?
| Category | Contracts | Value | Share |
|---|---|---|---|
| Software licensing and support | 7 | $91.4M | 62.9% |
| Information and technology | 3 | $26.9M | 18.5% |
| Cloud products and support | 1 | $21.2M | 14.5% |
| Management consultants | 1 | $4.0M | 2.8% |
| Software | 1 | $1.9M | 1.3% |
How does SERVICENOW AUSTRALIA PTY LTD win government contracts?
| Method | Contracts | Value | Share |
|---|---|---|---|
| open | 35 | $119.7M | 43.8% |
| limited | 43 | $109.8M | 53.8% |
| selective | 2 | $496K | 2.5% |
Which SERVICENOW AUSTRALIA PTY LTD government contracts are expiring soon?
SERVICENOW AUSTRALIA PTY LTD has 15 contracts worth $125.2M expiring in the next 12 months. These represent potential recompete opportunities for competing suppliers.
| Contract | Agency | Value | Expires |
|---|---|---|---|
| Software Support Services | Department of Defence | $40.4M | |
| ServiceNow Software as a Service Subscriptions | NSW Police Force | $23.7M | |
| Service Destination - Enterprise Service Management | Department of Education - Corporate | $21.2M | |
| Software Licences and Support | Department of Defence | $8.1M | |
| Software Licences | Department of Defence | $7.9M | |
| Software Licences | Department of Defence | $7.0M | |
| Software | Department of Defence | $5.5M | |
| Software | Future Fund Management Agency | $4.8M | |
| SNOW Licence renewal | Australian Digital Health Agency | $2.9M | |
| ICT Software | Department of the Prime Minister and Cabinet | $1.8M | |
| IT Service Management Tool | Department of Finance | $1.1M | |
| ServiceNow Licencing for BuyICT | Digital Transformation Agency | $368K | |
| Software Licence Renewal | Australian Signals Directorate | $275K | |
| Renew Software | Australian Signals Directorate | $251K | |
| Software As a Service | Department of Health, Disability and Ageing | $37K |
What are SERVICENOW AUSTRALIA PTY LTD's largest government contracts?
| Contract | Agency | Value | Awarded |
|---|---|---|---|
| NSW Health ServiceNow Patient Bundle | eHealth NSW | $49.9M | |
| Software Support Services | Department of Defence | $40.4M | |
| Software As a Service | Department of Health, Disability and Ageing | $27.5M | |
| ServiceNow Software as a Service Subscriptions | NSW Police Force | $23.7M | |
| Service Destination - Enterprise Service Management | Department of Education - Corporate | $21.2M |
What are SERVICENOW AUSTRALIA PTY LTD's most recent government contracts?
| Contract | Agency | Value | Date |
|---|---|---|---|
| Software Licence Renewal | Australian Signals Directorate | $275K | |
| Software As a Service | Department of Health, Disability and Ageing | $27.5M | |
| Software As a Service | Department of Health, Disability and Ageing | $37K | |
| SNOW Licence renewal | Australian Digital Health Agency | $2.9M | |
| Software Licence Renewal | Australian Signals Directorate | $26K | |
| Software Subscription | Australian Criminal Intelligence Commission | $4.6M | |
| Software Services | Australian Signals Directorate | $47K | |
| ServiceNow Licencing for BuyICT | Digital Transformation Agency | $368K | |
| ServiceNow Subscription | Grains Research and Development Corporation | $797K | |
| Provision of software | Australian Federal Police | $14.1M |
Is SERVICENOW AUSTRALIA PTY LTD's government business growing or declining?
↓ 58.3%
Significant decline — contract value dropped 58% year-over-year.
Based on comparison of last 12 months vs prior 12 months of awarded contract value.
Who competes with SERVICENOW AUSTRALIA PTY LTD for government contracts?
Other suppliers winning contracts from the same agencies in similar categories.
| Supplier | Contracts | Value |
|---|---|---|
| Epic Systems Corporation | 2 | $1.03B |
| Amazon Web Services Australia Pty Ltd | 1 | $163.4M |
| Sectra Pty Ltd | 1 | $94.0M |
| Health Communication Network Pty Limited | 1 | $72.7M |
| Device Technologies Australia Pty Ltd | 1 | $51.3M |
| Cerner Corporation Pty Limited | 3 | $22.1M |
| Content Security Pty Limited | 2 | $8.8M |
| Allocate Software Pty Ltd | 1 | $8.7M |
| Seertech Solutions Pty LTd | 1 | $8.3M |
| NTT Australia Pty Ltd | 2 | $7.7M |
What size contracts does SERVICENOW AUSTRALIA PTY LTD typically win?
| Size Range | Contracts | Total Value |
|---|---|---|
| $10K-$50K | 12 | $308K |
| $50K-$100K | 6 | $451K |
| $100K-$500K | 21 | $5.1M |
| $500K-$1M | 18 | $13.9M |
| $1M-$5M | 18 | $43.8M |
| $5M-$20M | 12 | $128.1M |
| $20M+ | 6 | $183.7M |
What is SERVICENOW AUSTRALIA PTY LTD's registered business information?
- Australian Business Number (ABN)
- 88149683312
- Registered Name
- SERVICENOW AUSTRALIA PTY LTD
- Government Contracting Period
- 2016 – 2026
Verify entity details on the Australian Business Register.
Procurement Categories
UNSPSC categories where SERVICENOW AUSTRALIA PTY LTD is active.
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