What does Resolve Software Group do for the Australian Government?
Resolve Software Group is an Australian Government contractor with 105 contracts worth $27.9M since 2012. Their largest government client is Aged Care Quality and Safety Commission, and their average contract value is $265K. Recent government contracting activity has declined.
Key Metrics
How much does Resolve Software Group win in government contracts each year?
View data table
| Year | Contracts | Value |
|---|---|---|
| 2012 | 1 | $84K |
| 2013 | 2 | $301K |
| 2014 | 5 | $2.9M |
| 2015 | 4 | $401K |
| 2016 | 8 | $1.5M |
| 2017 | 5 | $569K |
| 2018 | 2 | $471K |
| 2019 | 12 | $1.3M |
| 2020 | 14 | $6.6M |
| 2021 | 11 | $1.7M |
| 2022 | 15 | $1.5M |
| 2023 | 9 | $1.5M |
| 2024 | 9 | $7.6M |
| 2025 | 8 | $1.3M |
Who are Resolve Software Group's biggest government clients?
| Agency | Contracts | Value | Share |
|---|---|---|---|
| Aged Care Quality and Safety Commission | 20 | $10.2M | 36.7% |
| Office of the Commonwealth Ombudsman | 16 | $3.5M | 12.4% |
| Department of Social Services | 2 | $2.7M | 9.5% |
| Department of Health and Aged Care | 8 | $2.0M | 7.1% |
| Office of the Australian Information Commissioner | 21 | $1.9M | 6.9% |
| Department of Home Affairs | 16 | $1.9M | 6.7% |
| Australian Taxation Office | 4 | $1.7M | 5.9% |
| Transport for NSW | 1 | $1.3M | 4.8% |
| Department of the Treasury | 6 | $1.2M | 4.3% |
| Inspector-General of Taxation | 5 | $849K | 3.0% |
What categories does Resolve Software Group supply to government?
| Category | Contracts | Value | Share |
|---|---|---|---|
| Information and technology | 2 | $1.4M | 85.4% |
| Cloud products and support | 1 | $238K | 14.6% |
How does Resolve Software Group win government contracts?
| Method | Contracts | Value | Share |
|---|---|---|---|
| open | 37 | $17.8M | 36.3% |
| limited | 65 | $8.5M | 63.7% |
Which Resolve Software Group government contracts are expiring soon?
Resolve Software Group has 8 contracts worth $7.7M expiring in the next 12 months. These represent potential recompete opportunities for competing suppliers.
| Contract | Agency | Value | Expires |
|---|---|---|---|
| Software Licencing and Services for Case Management System | Aged Care Quality and Safety Commission | $4.1M | |
| Performance and Conduct Case Management System | Transport for NSW | $1.3M | |
| Provision of IT software - Resolve Dynamic Case Management SaaS | Australian Taxation Office | $774K | |
| Software Support and Maintenance | Department of Home Affairs | $580K | |
| Software Licensing Renewal | Office of the Commonwealth Ombudsman | $541K | |
| Software license fee | Office of the Inspector-General of Intelligence and Security | $194K | |
| License fees for period 15/7/2025 to 14/7/2026 | Australian Human Rights Commission | $108K | |
| Resolve Software Upgrade | Office of the Inspector-General of Intelligence and Security | $22K |
What are Resolve Software Group's largest government contracts?
| Contract | Agency | Value | Awarded |
|---|---|---|---|
| Software Licencing and Services for Case Management System | Aged Care Quality and Safety Commission | $4.1M | |
| For the implementation of ACCMIS (Aged Care Case Management Information System). | Aged Care Quality and Safety Commission | $4.0M | |
| ICT services related to CN1433402 | Department of Social Services | $2.5M | |
| Performance and Conduct Case Management System | Transport for NSW | $1.3M | |
| Provision of software solution | Australian Taxation Office | $785K |
What are Resolve Software Group's most recent government contracts?
| Contract | Agency | Value | Date |
|---|---|---|---|
| Resolve Software Upgrade | Office of the Inspector-General of Intelligence and Security | $22K | |
| IT Services | Department of Home Affairs | $17K | |
| System Upgrade | Office of the Australian Information Commissioner | $12K | |
| License fees for period 15/7/2025 to 14/7/2026 | Australian Human Rights Commission | $108K | |
| Software Licensing Renewal | Office of the Commonwealth Ombudsman | $541K | |
| Provision of IT Professional Support and Services | Australian Taxation Office | $77K | |
| Software license fee | Office of the Inspector-General of Intelligence and Security | $194K | |
| Resolve user licences | Office of the Australian Information Commissioner | $369K | |
| Serious Case Review (SCR) (prj_5313) | NSW Department of Communities and Justice | $57K | |
| Provision of software solution | Australian Taxation Office | $785K |
Is Resolve Software Group's government business growing or declining?
Significant decline — contract value dropped 86% year-over-year.
Based on comparison of last 12 months vs prior 12 months of awarded contract value.
Who competes with Resolve Software Group for government contracts?
Other suppliers winning contracts from the same government agencies.
| Supplier | Contracts | Value |
|---|---|---|
| Serendipity (WA) Pty Ltd -T/As Advanced | 8 | $1.09B |
| Atwork Australia Pty Ltd | 2 | $682.9M |
| MAX Solutions Pty Ltd | 4 | $588.9M |
| Sureway Employment & Training Pty Ltd | 2 | $521.7M |
| Telstra Health Pty Ltd | 2 | $461.5M |
| Wise Employment Ltd | 1 | $433.5M |
| Job Futures Ltd | 2 | $411.1M |
| ADULT MULTICULTURAL EDUCATION | 8 | $401.5M |
| Trust Company Ltd | 2 | $349.4M |
| SETTLEMENT SERVICES INTERNATIONAL | 3 | $341.1M |
What size contracts does Resolve Software Group typically win?
| Size Range | Contracts | Total Value |
|---|---|---|
| $10K-$50K | 31 | $723K |
| $50K-$100K | 20 | $1.4M |
| $100K-$500K | 43 | $9.2M |
| $500K-$1M | 7 | $4.6M |
| $1M-$5M | 4 | $11.9M |
What is Resolve Software Group's registered business information?
- Australian Business Number (ABN)
- 87063320696
- Registered Name
- Resolve Software Group
- Government Contracting Period
- 2012 – 2025
Verify entity details on the Australian Business Register.
Procurement Categories
UNSPSC categories where Resolve Software Group is active.
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