What does Resolve Software Group do for the Australian Government?

Resolve Software Group is an Australian Government contractor with 105 contracts worth $27.9M since 2012. Their largest government client is Aged Care Quality and Safety Commission, and their average contract value is $265K. Recent government contracting activity has declined.

Key Metrics

105Total Contracts
$27.9MTotal Value
14Agencies Served
$265KAvg Contract
14Years Active
8Expiring (12mo)

How much does Resolve Software Group win in government contracts each year?

$0 $1.9M $3.8M $5.7M $7.6M 2012: $84K 2012 2013: $301K 2013 2014: $2.9M 2014 2015: $401K 2015 2016: $1.5M 2016 2017: $569K 2017 2018: $471K 2018 2019: $1.3M 2019 2020: $6.6M 2020 2021: $1.7M 2021 2022: $1.5M 2022 2023: $1.5M 2023 2024: $7.6M 2024 2025: $1.3M 2025
View data table
Resolve Software Group — Annual Government Contract Awards
YearContractsValue
20121$84K
20132$301K
20145$2.9M
20154$401K
20168$1.5M
20175$569K
20182$471K
201912$1.3M
202014$6.6M
202111$1.7M
202215$1.5M
20239$1.5M
20249$7.6M
20258$1.3M

Who are Resolve Software Group's biggest government clients?

AgencyContractsValueShare
Aged Care Quality and Safety Commission 20 $10.2M 36.7%
Office of the Commonwealth Ombudsman 16 $3.5M 12.4%
Department of Social Services 2 $2.7M 9.5%
Department of Health and Aged Care 8 $2.0M 7.1%
Office of the Australian Information Commissioner 21 $1.9M 6.9%
Department of Home Affairs 16 $1.9M 6.7%
Australian Taxation Office 4 $1.7M 5.9%
Transport for NSW 1 $1.3M 4.8%
Department of the Treasury 6 $1.2M 4.3%
Inspector-General of Taxation 5 $849K 3.0%

What categories does Resolve Software Group supply to government?

CategoryContractsValueShare
Information and technology 2 $1.4M 85.4%
Cloud products and support 1 $238K 14.6%

How does Resolve Software Group win government contracts?

MethodContractsValueShare
open 37 $17.8M 36.3%
limited 65 $8.5M 63.7%

Which Resolve Software Group government contracts are expiring soon?

Resolve Software Group has 8 contracts worth $7.7M expiring in the next 12 months. These represent potential recompete opportunities for competing suppliers.

ContractAgencyValueExpires
Software Licencing and Services for Case Management System Aged Care Quality and Safety Commission $4.1M
Performance and Conduct Case Management System Transport for NSW $1.3M
Provision of IT software - Resolve Dynamic Case Management SaaS Australian Taxation Office $774K
Software Support and Maintenance Department of Home Affairs $580K
Software Licensing Renewal Office of the Commonwealth Ombudsman $541K
Software license fee Office of the Inspector-General of Intelligence and Security $194K
License fees for period 15/7/2025 to 14/7/2026 Australian Human Rights Commission $108K
Resolve Software Upgrade Office of the Inspector-General of Intelligence and Security $22K

What are Resolve Software Group's largest government contracts?

ContractAgencyValueAwarded
Software Licencing and Services for Case Management System Aged Care Quality and Safety Commission $4.1M
For the implementation of ACCMIS (Aged Care Case Management Information System). Aged Care Quality and Safety Commission $4.0M
ICT services related to CN1433402 Department of Social Services $2.5M
Performance and Conduct Case Management System Transport for NSW $1.3M
Provision of software solution Australian Taxation Office $785K

What are Resolve Software Group's most recent government contracts?

ContractAgencyValueDate
Resolve Software Upgrade Office of the Inspector-General of Intelligence and Security $22K
IT Services Department of Home Affairs $17K
System Upgrade Office of the Australian Information Commissioner $12K
License fees for period 15/7/2025 to 14/7/2026 Australian Human Rights Commission $108K
Software Licensing Renewal Office of the Commonwealth Ombudsman $541K
Provision of IT Professional Support and Services Australian Taxation Office $77K
Software license fee Office of the Inspector-General of Intelligence and Security $194K
Resolve user licences Office of the Australian Information Commissioner $369K
Serious Case Review (SCR) (prj_5313) NSW Department of Communities and Justice $57K
Provision of software solution Australian Taxation Office $785K

Is Resolve Software Group's government business growing or declining?

↓ 85.5%

Significant decline — contract value dropped 86% year-over-year.

Based on comparison of last 12 months vs prior 12 months of awarded contract value.

Who competes with Resolve Software Group for government contracts?

Other suppliers winning contracts from the same government agencies.

SupplierContractsValue
Serendipity (WA) Pty Ltd -T/As Advanced 8 $1.09B
Atwork Australia Pty Ltd 2 $682.9M
MAX Solutions Pty Ltd 4 $588.9M
Sureway Employment & Training Pty Ltd 2 $521.7M
Telstra Health Pty Ltd 2 $461.5M
Wise Employment Ltd 1 $433.5M
Job Futures Ltd 2 $411.1M
ADULT MULTICULTURAL EDUCATION 8 $401.5M
Trust Company Ltd 2 $349.4M
SETTLEMENT SERVICES INTERNATIONAL 3 $341.1M

What size contracts does Resolve Software Group typically win?

Size RangeContractsTotal Value
$10K-$50K31$723K
$50K-$100K20$1.4M
$100K-$500K43$9.2M
$500K-$1M7$4.6M
$1M-$5M4$11.9M

What is Resolve Software Group's registered business information?

Australian Business Number (ABN)
87063320696
Registered Name
Resolve Software Group
Government Contracting Period
2012 – 2025

Verify entity details on the Australian Business Register.

Procurement Categories

UNSPSC categories where Resolve Software Group is active.

Engineering & Research 51 contracts · $14.5M · 0.0% of category spend IT & Telecommunications 39 contracts · $8.2M · 0.0% of category spend Management & Professional Services 7 contracts · $3.5M · 0.0% of category spend

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