What does CALLSCAN AUSTRALIA PTY LTD do for the Australian Government?
CALLSCAN AUSTRALIA PTY LTD is an Australian Government contractor with 16 contracts worth $4.0M since 2013. Their largest government client is Australian Maritime Safety Authority, and their average contract value is $251K. Recent government contracting activity has declined.
Key Metrics
How much does CALLSCAN AUSTRALIA PTY LTD win in government contracts each year?
View data table
| Year | Contracts | Value |
|---|---|---|
| 2013 | 4 | $80K |
| 2014 | 5 | $78K |
| 2015 | 1 | $26K |
| 2016 | 1 | $26K |
| 2017 | 1 | $26K |
| 2018 | 1 | $1.8M |
| 2022 | 1 | $1.5M |
| 2023 | 1 | $316K |
| 2024 | 1 | $76K |
Who are CALLSCAN AUSTRALIA PTY LTD's biggest government clients?
| Agency | Contracts | Value | Share |
|---|---|---|---|
| Australian Maritime Safety Authority | 1 | $1.8M | 46.0% |
| Aged Care Quality and Safety Commission | 1 | $1.5M | 38.3% |
| Office of the Commonwealth Ombudsman | 2 | $392K | 9.8% |
| Department of Health and Aged Care | 5 | $126K | 3.1% |
| Services Australia | 5 | $69K | 1.7% |
| Comsuper | 2 | $43K | 1.1% |
How does CALLSCAN AUSTRALIA PTY LTD win government contracts?
| Method | Contracts | Value | Share |
|---|---|---|---|
| limited | 12 | $2.1M | 75.0% |
| open | 3 | $1.9M | 18.8% |
| selective | 1 | $26K | 6.3% |
Which CALLSCAN AUSTRALIA PTY LTD government contracts are expiring soon?
CALLSCAN AUSTRALIA PTY LTD has 1 contracts worth $316K expiring in the next 12 months. These represent potential recompete opportunities for competing suppliers.
| Contract | Agency | Value | Expires |
|---|---|---|---|
| Implementation of Integrated Voice Response System | Office of the Commonwealth Ombudsman | $316K |
What are CALLSCAN AUSTRALIA PTY LTD's largest government contracts?
| Contract | Agency | Value | Awarded |
|---|---|---|---|
| Transitional Telephony Support Services | Australian Maritime Safety Authority | $1.8M | |
| Genesys Contact Centre Services | Aged Care Quality and Safety Commission | $1.5M | |
| Implementation of Integrated Voice Response System | Office of the Commonwealth Ombudsman | $316K | |
| Call Centre Software | Office of the Commonwealth Ombudsman | $76K | |
| Annual Support Charge for Call Centre | Department of Health and Aged Care | $35K |
What are CALLSCAN AUSTRALIA PTY LTD's most recent government contracts?
| Contract | Agency | Value | Date |
|---|---|---|---|
| Call Centre Software | Office of the Commonwealth Ombudsman | $76K | |
| Implementation of Integrated Voice Response System | Office of the Commonwealth Ombudsman | $316K | |
| Genesys Contact Centre Services | Aged Care Quality and Safety Commission | $1.5M | |
| Transitional Telephony Support Services | Australian Maritime Safety Authority | $1.8M | |
| Annual Support for Call Management System | Department of Health and Aged Care | $26K | |
| Annual Support for Call Management System | Department of Health and Aged Care | $26K | |
| Annual Support for call management system | Department of Health and Aged Care | $26K | |
| Hosted Managment Information System Web System July - Oct 14 | Department of Health and Aged Care | $12K | |
| Attendance at Contact Centre Workforce Management: Orientation for Success Mel | Services Australia | $11K | |
| External Training in Melbourne and Adelaide | Services Australia | $17K |
Is CALLSCAN AUSTRALIA PTY LTD's government business growing or declining?
Significant decline — contract value dropped 100% year-over-year.
Based on comparison of last 12 months vs prior 12 months of awarded contract value.
Who competes with CALLSCAN AUSTRALIA PTY LTD for government contracts?
Other suppliers winning contracts from the same government agencies.
| Supplier | Contracts | Value |
|---|---|---|
| Cobham SAR Services Pty Ltd | 1 | $837.8M |
| Australian Maritime Systems | 15 | $272.1M |
| SMIT LAMNALCO TOWAGE ( AUSTRALIA) | 1 | $212.9M |
| AeroRescue Pty Ltd | 1 | $165.0M |
| Challenger Life Nominees PTY LTD | 3 | $158.7M |
| Evolve FM | 8 | $95.8M |
| CALLSCAN AUSTRALIA PTY. LTD. | 2 | $82.9M |
| Hays Specialist Recruitment (Australia) Pty Ltd | 611 | $77.2M |
| Kordia Pty Ltd | 8 | $69.7M |
| SVITZER Australia Pty Ltd | 3 | $61.0M |
What size contracts does CALLSCAN AUSTRALIA PTY LTD typically win?
| Size Range | Contracts | Total Value |
|---|---|---|
| $10K-$50K | 12 | $237K |
| $50K-$100K | 1 | $76K |
| $100K-$500K | 1 | $316K |
| $1M-$5M | 2 | $3.4M |
What is CALLSCAN AUSTRALIA PTY LTD's registered business information?
- Australian Business Number (ABN)
- 16007335122
- Registered Name
- CALLSCAN AUSTRALIA PTY LTD
- Government Contracting Period
- 2013 – 2024
Verify entity details on the Australian Business Register.
Procurement Categories
UNSPSC categories where CALLSCAN AUSTRALIA PTY LTD is active.
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