What does The Customer Experience Company Pty Ltd do for the Australian Government?

The Customer Experience Company Pty Ltd is an Australian Government contractor with 9 contracts worth $17.0M since 2018. Their largest government client is Department of Defence, and their average contract value is $1.9M.

Key Metrics

9Total Contracts
$17.0MTotal Value
6Agencies Served
$1.9MAvg Contract
7Years Active

How much does The Customer Experience Company Pty Ltd win in government contracts each year?

$0 $3.7M $7.4M $11.1M $14.8M 2018: $514K 2018 2019: $922K 2019 2020: $407K 2020 2021: $14.8M 2021 2024: $288K 2024
View data table
The Customer Experience Company Pty Ltd — Annual Government Contract Awards
YearContractsValue
20182$514K
20192$922K
20201$407K
20213$14.8M
20241$288K

Who are The Customer Experience Company Pty Ltd's biggest government clients?

AgencyContractsValueShare
Department of Defence 2 $14.6M 86.3%
Australian Digital Health Agency 2 $922K 5.4%
Digital Transformation Agency 2 $421K 2.5%
Comcare 1 $407K 2.4%
Aged Care Quality and Safety Commission 1 $288K 1.7%
Australian Federal Police 1 $288K 1.7%

How does The Customer Experience Company Pty Ltd win government contracts?

MethodContractsValueShare
open 9 $17.0M 100.0%

What are The Customer Experience Company Pty Ltd's largest government contracts?

ContractAgencyValueAwarded
Research and Design Services Department of Defence $11.6M
Delivery Research and Design Department of Defence $3.0M
Research Services Australian Digital Health Agency $712K
Comcare Claims Management Customer Experience Project Comcare $407K
The Customer Experience Co. Pov Aged Care Quality and Safety Commission $288K

What are The Customer Experience Company Pty Ltd's most recent government contracts?

ContractAgencyValueDate
The Customer Experience Co. Pov Aged Care Quality and Safety Commission $288K
Research and Design Services Department of Defence $11.6M
International Operability Discovery  Digital Transformation Agency $195K
Delivery Research and Design Department of Defence $3.0M
Comcare Claims Management Customer Experience Project Comcare $407K
Research Services Australian Digital Health Agency $712K
Training and education services Australian Digital Health Agency $210K
Provision of process mapping services Australian Federal Police $288K
Discovery on individuals and orgnaisations acting on behalf of individuals for d Digital Transformation Agency $227K

Who competes with The Customer Experience Company Pty Ltd for government contracts?

Other suppliers winning contracts from the same government agencies.

SupplierContractsValue
GHD PTY LTD 511 $39.73B
BOEING DEFENCE AUSTRALIA LTD 1,651 $35.02B
THALES AUSTRALIA LIMITED 11,541 $19.02B
DHA - CENTRAL OFFICE 14 $16.77B
AUSTRALIAN AEROSPACE LTD 2,523 $14.99B
BAE SYSTEMS AUSTRALIA LTD 3,836 $13.89B
RAYTHEON AUSTRALIA PTY LTD 1,757 $11.59B
BROADSPECTRUM (AUSTRALIA) PTY LTD 1,244 $10.09B
LOCKHEED MARTIN AUSTRALIA PTY LTD 539 $8.82B
LENDLEASE BUILDING PTY LIMITED 94 $8.73B

What size contracts does The Customer Experience Company Pty Ltd typically win?

Size RangeContractsTotal Value
$100K-$500K6$1.6M
$500K-$1M1$712K
$1M-$5M1$3.0M
$5M-$20M1$11.6M

What is The Customer Experience Company Pty Ltd's registered business information?

Australian Business Number (ABN)
76105661345
Registered Name
The Customer Experience Company Pty Ltd
Government Contracting Period
2018 – 2024

Verify entity details on the Australian Business Register.

Procurement Categories

UNSPSC categories where The Customer Experience Company Pty Ltd is active.

Engineering & Research 6 contracts · $16.0M · 0.0% of category spend Management & Professional Services 3 contracts · $921K · 0.0% of category spend

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