What does Service Quality Pty Ltd do for the Australian Government?
Service Quality Pty Ltd is an Australian Government contractor with 22 contracts worth $6.6M since 2014. Their largest government client is Geoscience Australia, and their average contract value is $301K. The company has seen significant recent growth in government contract awards.
Key Metrics
How much does Service Quality Pty Ltd win in government contracts each year?
View data table
| Year | Contracts | Value |
|---|---|---|
| 2014 | 2 | $274K |
| 2017 | 1 | $555K |
| 2020 | 2 | $179K |
| 2021 | 1 | $77K |
| 2022 | 5 | $2.2M |
| 2023 | 4 | $284K |
| 2024 | 4 | $626K |
| 2025 | 3 | $2.4M |
| 2026 | 1 | $13K |
Who are Service Quality Pty Ltd's biggest government clients?
| Agency | Contracts | Value | Share |
|---|---|---|---|
| Geoscience Australia | 5 | $2.2M | 32.5% |
| Australian Securities and Investments Commission | 3 | $1.9M | 28.7% |
| Department of the Treasury | 4 | $980K | 14.8% |
| Comcare | 1 | $555K | 8.4% |
| Australian Communications and Media Authority | 1 | $253K | 3.8% |
| Aged Care Quality and Safety Commission | 1 | $218K | 3.3% |
| National Anti-Corruption Commission | 1 | $216K | 3.3% |
| Bureau of Meteorology | 2 | $166K | 2.5% |
| Department of Industry, Science and Resources | 2 | $154K | 2.3% |
| Department of Defence | 2 | $23K | 0.3% |
What categories does Service Quality Pty Ltd supply to government?
| Category | Contracts | Value | Share |
|---|---|---|---|
| 8111-computer-programming-and-it-services | 13 | $3.8M | 57.7% |
| 4323-software | 4 | $1.4M | 21.4% |
| 8116-mathematical-and-statistical-services | 2 | $1.3M | 19.3% |
| 8010-management-advisory-services | 1 | $69K | 1.0% |
| 8115-life-science-research | 2 | $32K | 0.5% |
How does Service Quality Pty Ltd win government contracts?
| Method | Contracts | Value | Share |
|---|---|---|---|
| open | 14 | $5.0M | 60.9% |
| limited | 9 | $1.6M | 39.1% |
Which Service Quality Pty Ltd government contracts are expiring soon?
Service Quality Pty Ltd has 4 contracts worth $1.6M expiring in the next 12 months. These represent potential recompete opportunities for competing suppliers.
| Contract | Agency | Value | Expires |
|---|---|---|---|
| Ivanti Licences and Support Renewal 2025 | Australian Securities and Investments Commission | $1.0M | |
| Software | Department of the Treasury | $280K | |
| Implementation of Ivanti Neurons (Service Management Tool) | Australian Communications and Media Authority | $253K | |
| ITSM Platform | National Anti-Corruption Commission | $216K | |
| Data Archiving Tool | Department of Health, Disability and Ageing | $13K |
What are Service Quality Pty Ltd's largest government contracts?
| Contract | Agency | Value | Awarded |
|---|---|---|---|
| ESMT Upgrade - CM-10948 | Geoscience Australia | $1.1M | |
| Ivanti Licences and Support Renewal 2025 | Australian Securities and Investments Commission | $1.0M | |
| Enterprise Service Management Tool | Geoscience Australia | $804K | |
| IT Service Desk - Ivanti Neurons SaaS - Replacement of Remedy IT Help Desk Servi | Australian Securities and Investments Commission | $791K | |
| Cherwell Support and Maintenance | Comcare | $555K |
What are Service Quality Pty Ltd's most recent government contracts?
| Contract | Agency | Value | Date |
|---|---|---|---|
| Data Archiving Tool | Department of Health, Disability and Ageing | $13K | |
| Software | Department of the Treasury | $280K | |
| ESMT Upgrade - CM-10948 | Geoscience Australia | $1.1M | |
| Ivanti Licences and Support Renewal 2025 | Australian Securities and Investments Commission | $1.0M | |
| ITSM Platform | National Anti-Corruption Commission | $216K | |
| License for xForms Cloud Service | Bureau of Meteorology | $87K | |
| ITIL Process Assesment - Service Operations | Australian Securities and Investments Commission | $69K | |
| Implementation of Ivanti Neurons (Service Management Tool) | Australian Communications and Media Authority | $253K | |
| Cherwell annual subscription | Aged Care Quality and Safety Commission | $218K | |
| Service Taxonomy Review within Cherwell Service Management | Geoscience Australia | $11K |
Is Service Quality Pty Ltd's government business growing or declining?
Rapid growth — contract value increased 281% year-over-year.
Based on comparison of last 12 months vs prior 12 months of awarded contract value.
Who competes with Service Quality Pty Ltd for government contracts?
Other suppliers winning contracts from the same agencies in similar categories.
| Supplier | Contracts | Value |
|---|---|---|
| Data#3 Limited | 213 | $73.0M |
| AMAZON WEB SERVICES AUSTRALIA PTY LTD | 11 | $63.5M |
| ORACLE CORPORATION (AUST) PTY LTD | 119 | $58.4M |
| Correct Communications Pty Ltd | 106 | $40.7M |
| DXC Technology Australia Pty Ltd | 10 | $39.0M |
| TECHNOLOGY ONE LIMITED | 10 | $37.0M |
| NUIX PTY LTD | 10 | $34.5M |
| Deloitte Touche Tohmatsu | 5 | $28.5M |
| SOFTWARE AG AUSTRALIA PTY LTD | 8 | $26.2M |
| DIGITAL TRANSFORMATION AGENCY | 36 | $16.7M |
What size contracts does Service Quality Pty Ltd typically win?
| Size Range | Contracts | Total Value |
|---|---|---|
| $10K-$50K | 6 | $112K |
| $50K-$100K | 5 | $389K |
| $100K-$500K | 6 | $1.3M |
| $500K-$1M | 4 | $2.7M |
| $1M-$5M | 2 | $2.1M |
What is Service Quality Pty Ltd's registered business information?
- Australian Business Number (ABN)
- 83097540344
- Registered Name
- Service Quality Pty Ltd
- Government Contracting Period
- 2014 – 2025
Verify entity details on the Australian Business Register.
Registered Business Details
- Entity Type
- Australian Private Company
- ASIC Company Type
- Proprietary Limited
- ABN Status
- Active
- GST
- Registered
- ACN
- 097540344
- ABN
- 83097540344 verify ↗
- State
- QLD
- Postcode
- 4000
- Incorporated
- 18 July 2001 (24 years ago)
Source: Australian Business Register (ABR) + ASIC Companies Register. View on ABN Lookup ↗
Procurement Categories
UNSPSC categories where Service Quality Pty Ltd is active.
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