What does PROBE CONTACT SOLUTIONS AUSTRALIA PTY LIMITED do for the Australian Government?
PROBE CONTACT SOLUTIONS AUSTRALIA PTY LIMITED is an Australian Government contractor with 60 contracts worth $169.1M since 2012. Their largest government client is Department of Industry, Science and Resources, and their average contract value is $2.8M. Recent government contracting activity has declined.
Key Metrics
How much does PROBE CONTACT SOLUTIONS AUSTRALIA PTY LIMITED win in government contracts each year?
View data table
| Year | Contracts | Value |
|---|---|---|
| 2012 | 1 | $1.1M |
| 2013 | 5 | $45.9M |
| 2014 | 7 | $597K |
| 2015 | 2 | $68.0M |
| 2017 | 11 | $9.8M |
| 2018 | 9 | $4.9M |
| 2019 | 12 | $9.6M |
| 2020 | 5 | $1.4M |
| 2021 | 1 | $199K |
| 2023 | 4 | $21.7M |
| 2024 | 3 | $6.0M |
Who are PROBE CONTACT SOLUTIONS AUSTRALIA PTY LIMITED's biggest government clients?
| Agency | Contracts | Value | Share |
|---|---|---|---|
| Department of Industry, Science and Resources | 36 | $113.3M | 67.0% |
| Australian Taxation Office | 1 | $45.2M | 26.7% |
| IP Australia | 1 | $4.5M | 2.7% |
| Department of Home Affairs | 6 | $1.8M | 1.1% |
| Department of Agriculture, Fisheries and Forestry | 2 | $1.6M | 1.0% |
| Department of the Treasury | 4 | $1.6M | 0.9% |
| Service NSW | 1 | $357K | 0.2% |
| Australian Financial Security Authority | 1 | $263K | 0.2% |
| Australian Securities and Investments Commission | 4 | $224K | 0.1% |
| Australian Bureau of Statistics | 1 | $80K | 0.0% |
What categories does PROBE CONTACT SOLUTIONS AUSTRALIA PTY LIMITED supply to government?
| Category | Contracts | Value | Share |
|---|---|---|---|
| Information and technology | 1 | $357K | 100.0% |
How does PROBE CONTACT SOLUTIONS AUSTRALIA PTY LIMITED win government contracts?
| Method | Contracts | Value | Share |
|---|---|---|---|
| open | 48 | $165.2M | 81.4% |
| limited | 11 | $3.5M | 18.6% |
Which PROBE CONTACT SOLUTIONS AUSTRALIA PTY LIMITED government contracts are expiring soon?
PROBE CONTACT SOLUTIONS AUSTRALIA PTY LIMITED has 4 contracts worth $27.1M expiring in the next 12 months. These represent potential recompete opportunities for competing suppliers.
| Contract | Agency | Value | Expires |
|---|---|---|---|
| Business Facilitation Services for Contact Centre Services | Department of Industry, Science and Resources | $21.2M | |
| Contact Centre Services | IP Australia | $4.5M | |
| Business administration services | Department of the Treasury | $1.1M | |
| Business administration services | Department of the Treasury | $245K |
What are PROBE CONTACT SOLUTIONS AUSTRALIA PTY LIMITED's largest government contracts?
| Contract | Agency | Value | Awarded |
|---|---|---|---|
| Purchase of Business Facilitation Services [Contact Centre] | Department of Industry, Science and Resources | $67.9M | |
| Provision of Technical Help Desk services | Australian Taxation Office | $45.2M | |
| Business Facilitation Services for Contact Centre Services | Department of Industry, Science and Resources | $21.2M | |
| Contact Centre Services | IP Australia | $4.5M | |
| Grants Administration Service Provider | Department of Industry, Science and Resources | $3.1M |
What are PROBE CONTACT SOLUTIONS AUSTRALIA PTY LIMITED's most recent government contracts?
| Contract | Agency | Value | Date |
|---|---|---|---|
| Contact Centre Services | IP Australia | $4.5M | |
| SNSW Tableau Renewal - 2324 | Service NSW | $357K | |
| Business administration services | Department of the Treasury | $1.1M | |
| Business Administration Services | Department of Defence | $11K | |
| Call Centre Services | Australian Financial Security Authority | $263K | |
| Business administration services | Department of the Treasury | $245K | |
| Business Facilitation Services for Contact Centre Services | Department of Industry, Science and Resources | $21.2M | |
| MANAGEMENT SUPPORT SERVICES | Department of the Treasury | $199K | |
| Grants Administration Service Provider | Department of Industry, Science and Resources | $333K | |
| Grants Administration Service Provider | Department of Industry, Science and Resources | $304K |
Is PROBE CONTACT SOLUTIONS AUSTRALIA PTY LIMITED's government business growing or declining?
Significant decline — contract value dropped 100% year-over-year.
Based on comparison of last 12 months vs prior 12 months of awarded contract value.
Who competes with PROBE CONTACT SOLUTIONS AUSTRALIA PTY LIMITED for government contracts?
Other suppliers winning contracts from the same government agencies.
| Supplier | Contracts | Value |
|---|---|---|
| IBM AUSTRALIA LIMITED Accounts Receivable | 122 | $1.57B |
| ACCENTURE AUSTRALIA PTY LTD | 78 | $1.50B |
| OPTUS NETWORKS PTY LTD | 44 | $1.35B |
| HP Enterprise Services Australia Pty Ltd | 1 | $1.20B |
| Adult Multicultural Education Services | 10 | $936.8M |
| AUSTRALIA POST A/C 8287642 | 69 | $750.7M |
| CUSHMAN & WAKEFIELD PTY LTD | 66 | $712.7M |
| HOME AFFAIRS TIS TIS NATIONAL CENTRE | 22 | $701.9M |
| QIC Limited | 4 | $693.8M |
| SERCO CITIZEN SERVICES PTY LTD | 6 | $565.0M |
What size contracts does PROBE CONTACT SOLUTIONS AUSTRALIA PTY LIMITED typically win?
| Size Range | Contracts | Total Value |
|---|---|---|
| $10K-$50K | 7 | $196K |
| $50K-$100K | 7 | $548K |
| $100K-$500K | 25 | $7.7M |
| $500K-$1M | 7 | $5.0M |
| $1M-$5M | 11 | $21.4M |
| $20M+ | 3 | $134.3M |
What is PROBE CONTACT SOLUTIONS AUSTRALIA PTY LIMITED's registered business information?
- Australian Business Number (ABN)
- 30006688955
- Registered Name
- PROBE CONTACT SOLUTIONS AUSTRALIA PTY LIMITED
- Government Contracting Period
- 2012 – 2024
Verify entity details on the Australian Business Register.
Procurement Categories
UNSPSC categories where PROBE CONTACT SOLUTIONS AUSTRALIA PTY LIMITED is active.
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