What does PROBE CONTACT SOLUTIONS AUSTRALIA PTY LIMITED do for the Australian Government?

PROBE CONTACT SOLUTIONS AUSTRALIA PTY LIMITED is an Australian Government contractor with 60 contracts worth $169.1M since 2012. Their largest government client is Department of Industry, Science and Resources, and their average contract value is $2.8M. Recent government contracting activity has declined.

Key Metrics

60Total Contracts
$169.1MTotal Value
13Agencies Served
$2.8MAvg Contract
13Years Active
4Expiring (12mo)

How much does PROBE CONTACT SOLUTIONS AUSTRALIA PTY LIMITED win in government contracts each year?

$0 $17.0M $34.0M $51.0M $68.0M 2012: $1.1M 2012 2013: $45.9M 2013 2014: $597K 2014 2015: $68.0M 2015 2017: $9.8M 2017 2018: $4.9M 2018 2019: $9.6M 2019 2020: $1.4M 2020 2021: $199K 2021 2023: $21.7M 2023 2024: $6.0M 2024
View data table
PROBE CONTACT SOLUTIONS AUSTRALIA PTY LIMITED — Annual Government Contract Awards
YearContractsValue
20121$1.1M
20135$45.9M
20147$597K
20152$68.0M
201711$9.8M
20189$4.9M
201912$9.6M
20205$1.4M
20211$199K
20234$21.7M
20243$6.0M

Who are PROBE CONTACT SOLUTIONS AUSTRALIA PTY LIMITED's biggest government clients?

AgencyContractsValueShare
Department of Industry, Science and Resources 36 $113.3M 67.0%
Australian Taxation Office 1 $45.2M 26.7%
IP Australia 1 $4.5M 2.7%
Department of Home Affairs 6 $1.8M 1.1%
Department of Agriculture, Fisheries and Forestry 2 $1.6M 1.0%
Department of the Treasury 4 $1.6M 0.9%
Service NSW 1 $357K 0.2%
Australian Financial Security Authority 1 $263K 0.2%
Australian Securities and Investments Commission 4 $224K 0.1%
Australian Bureau of Statistics 1 $80K 0.0%

What categories does PROBE CONTACT SOLUTIONS AUSTRALIA PTY LIMITED supply to government?

CategoryContractsValueShare
Information and technology 1 $357K 100.0%

How does PROBE CONTACT SOLUTIONS AUSTRALIA PTY LIMITED win government contracts?

MethodContractsValueShare
open 48 $165.2M 81.4%
limited 11 $3.5M 18.6%

Which PROBE CONTACT SOLUTIONS AUSTRALIA PTY LIMITED government contracts are expiring soon?

PROBE CONTACT SOLUTIONS AUSTRALIA PTY LIMITED has 4 contracts worth $27.1M expiring in the next 12 months. These represent potential recompete opportunities for competing suppliers.

ContractAgencyValueExpires
Business Facilitation Services for Contact Centre Services Department of Industry, Science and Resources $21.2M
Contact Centre Services IP Australia $4.5M
Business administration services Department of the Treasury $1.1M
Business administration services Department of the Treasury $245K

What are PROBE CONTACT SOLUTIONS AUSTRALIA PTY LIMITED's largest government contracts?

ContractAgencyValueAwarded
Purchase of Business Facilitation Services [Contact Centre] Department of Industry, Science and Resources $67.9M
Provision of Technical Help Desk services Australian Taxation Office $45.2M
Business Facilitation Services for Contact Centre Services Department of Industry, Science and Resources $21.2M
Contact Centre Services IP Australia $4.5M
Grants Administration Service Provider Department of Industry, Science and Resources $3.1M

What are PROBE CONTACT SOLUTIONS AUSTRALIA PTY LIMITED's most recent government contracts?

ContractAgencyValueDate
Contact Centre Services IP Australia $4.5M
SNSW Tableau Renewal - 2324 Service NSW $357K
Business administration services Department of the Treasury $1.1M
Business Administration Services Department of Defence $11K
Call Centre Services Australian Financial Security Authority $263K
Business administration services Department of the Treasury $245K
Business Facilitation Services for Contact Centre Services Department of Industry, Science and Resources $21.2M
MANAGEMENT SUPPORT SERVICES Department of the Treasury $199K
Grants Administration Service Provider Department of Industry, Science and Resources $333K
Grants Administration Service Provider Department of Industry, Science and Resources $304K

Is PROBE CONTACT SOLUTIONS AUSTRALIA PTY LIMITED's government business growing or declining?

↓ 100.0%

Significant decline — contract value dropped 100% year-over-year.

Based on comparison of last 12 months vs prior 12 months of awarded contract value.

Who competes with PROBE CONTACT SOLUTIONS AUSTRALIA PTY LIMITED for government contracts?

Other suppliers winning contracts from the same government agencies.

SupplierContractsValue
IBM AUSTRALIA LIMITED Accounts Receivable 122 $1.57B
ACCENTURE AUSTRALIA PTY LTD 78 $1.50B
OPTUS NETWORKS PTY LTD 44 $1.35B
HP Enterprise Services Australia Pty Ltd 1 $1.20B
Adult Multicultural Education Services 10 $936.8M
AUSTRALIA POST A/C 8287642 69 $750.7M
CUSHMAN & WAKEFIELD PTY LTD 66 $712.7M
HOME AFFAIRS TIS TIS NATIONAL CENTRE 22 $701.9M
QIC Limited 4 $693.8M
SERCO CITIZEN SERVICES PTY LTD 6 $565.0M

What size contracts does PROBE CONTACT SOLUTIONS AUSTRALIA PTY LIMITED typically win?

Size RangeContractsTotal Value
$10K-$50K7$196K
$50K-$100K7$548K
$100K-$500K25$7.7M
$500K-$1M7$5.0M
$1M-$5M11$21.4M
$20M+3$134.3M

What is PROBE CONTACT SOLUTIONS AUSTRALIA PTY LIMITED's registered business information?

Australian Business Number (ABN)
30006688955
Registered Name
PROBE CONTACT SOLUTIONS AUSTRALIA PTY LIMITED
Government Contracting Period
2012 – 2024

Verify entity details on the Australian Business Register.

Procurement Categories

UNSPSC categories where PROBE CONTACT SOLUTIONS AUSTRALIA PTY LIMITED is active.

Management & Professional Services 46 contracts · $164.0M · 0.0% of category spend IT & Telecommunications 4 contracts · $2.9M · 0.0% of category spend Engineering & Research 5 contracts · $1.4M · 0.0% of category spend

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