What does NATIONAL HEALTH CALL CENTRE NETWORK do for the Australian Government?
NATIONAL HEALTH CALL CENTRE NETWORK is an Australian Government contractor with 30 contracts worth $414.8M since 2014. Their largest government client is Department of Health and Aged Care, and their average contract value is $13.8M. Recent government contracting activity has declined.
Key Metrics
How much does NATIONAL HEALTH CALL CENTRE NETWORK win in government contracts each year?
View data table
| Year | Contracts | Value |
|---|---|---|
| 2014 | 2 | $202K |
| 2015 | 4 | $529K |
| 2016 | 1 | $90K |
| 2017 | 2 | $152.6M |
| 2018 | 3 | $1.4M |
| 2019 | 2 | $736K |
| 2020 | 7 | $254.9M |
| 2021 | 2 | $280K |
| 2022 | 4 | $3.3M |
| 2023 | 1 | $587K |
| 2024 | 2 | $127K |
Who are NATIONAL HEALTH CALL CENTRE NETWORK's biggest government clients?
| Agency | Contracts | Value | Share |
|---|---|---|---|
| Department of Health and Aged Care | 19 | $412.0M | 99.3% |
| Australian Digital Health Agency | 3 | $1.3M | 0.3% |
| Services Australia | 1 | $587K | 0.1% |
| Department of Defence | 1 | $363K | 0.1% |
| Department of Veterans' Affairs | 4 | $361K | 0.1% |
| Department of Infrastructure, Transport, Regional Development, Communications and the Arts | 1 | $91K | 0.0% |
| National Mental Health Commission | 1 | $58K | 0.0% |
What categories does NATIONAL HEALTH CALL CENTRE NETWORK supply to government?
| Category | Contracts | Value | Share |
|---|---|---|---|
| 8010-management-advisory-services | 5 | $409.9M | 98.8% |
| 8312-information-services | 8 | $1.7M | 0.4% |
| 8510-medical-practice | 2 | $730K | 0.2% |
| 8111-computer-programming-and-it-services | 6 | $721K | 0.2% |
| 8014-accounting-and-auditing-and-financial-services | 1 | $534K | 0.1% |
| 4323-software | 1 | $363K | 0.1% |
| 8311-telecommunications-services | 3 | $227K | 0.1% |
| 8016-management-support-services | 1 | $219K | 0.1% |
| 9313-community-and-social-services | 1 | $200K | 0.0% |
| 8011-human-resources-services | 1 | $154K | 0.0% |
How does NATIONAL HEALTH CALL CENTRE NETWORK win government contracts?
| Method | Contracts | Value | Share |
|---|---|---|---|
| limited | 29 | $414.6M | 96.7% |
| selective | 1 | $246K | 3.3% |
Which NATIONAL HEALTH CALL CENTRE NETWORK government contracts are expiring soon?
NATIONAL HEALTH CALL CENTRE NETWORK has 1 contracts worth $86K expiring in the next 12 months. These represent potential recompete opportunities for competing suppliers.
| Contract | Agency | Value | Expires |
|---|---|---|---|
| Healthdirect services | Department of Veterans' Affairs | $86K |
What are NATIONAL HEALTH CALL CENTRE NETWORK's largest government contracts?
| Contract | Agency | Value | Awarded |
|---|---|---|---|
| Provision of the My Aged Care Contact Centre Services | Department of Health and Aged Care | $253.7M | |
| Contact Centre Support | Department of Health and Aged Care | $152.4M | |
| Knowledge Management System | Department of Health and Aged Care | $2.5M | |
| Labour Hire | Australian Digital Health Agency | $981K | |
| Operational Changes to Existing Systems to Improve Capability | Department of Health and Aged Care | $682K |
What are NATIONAL HEALTH CALL CENTRE NETWORK's most recent government contracts?
| Contract | Agency | Value | Date |
|---|---|---|---|
| Healthdirect services | Department of Veterans' Affairs | $86K | |
| Limited Tender Contract between DVA and Healthdirect | Department of Veterans' Affairs | $41K | |
| Health Administration Services | Services Australia | $587K | |
| Medicine Lines and Adverse Events Reporting | Department of Health and Aged Care | $73K | |
| Controlled Vocabulary | National Mental Health Commission | $58K | |
| Operational Changes to Existing Systems to Improve Capability | Department of Health and Aged Care | $682K | |
| Knowledge Management System | Department of Health and Aged Care | $2.5M | |
| Delivery of telehealth and digital health services | Department of Veterans' Affairs | $80K | |
| Digital/Telephony Services to Support Consumer Communication about Opioid Regula | Department of Health and Aged Care | $200K | |
| Norfolk Island Get HealthyServices | Department of Infrastructure, Transport, Regional Development, Communications and the Arts | $91K |
Is NATIONAL HEALTH CALL CENTRE NETWORK's government business growing or declining?
Significant decline — contract value dropped 100% year-over-year.
Based on comparison of last 12 months vs prior 12 months of awarded contract value.
Who competes with NATIONAL HEALTH CALL CENTRE NETWORK for government contracts?
Other suppliers winning contracts from the same agencies in similar categories.
| Supplier | Contracts | Value |
|---|---|---|
| ACCENTURE AUSTRALIA HOLDINGS PTY LT | 33 | $413.2M |
| Seqirus (Australia) Pty Ltd | 7 | $340.6M |
| Aspen Medical Pty Limited | 6 | $289.3M |
| ERNST & YOUNG | 203 | $185.4M |
| Australian Healthcare Associates Pty Ltd | 50 | $179.2M |
| KPMG Australia | 278 | $141.0M |
| Australian Institute of Health and Welfare | 57 | $130.7M |
| HAYS SPECIALIST RECRUITMENT (AUSTRA | 312 | $115.2M |
| HealthX Group Pty Ltd | 3 | $113.6M |
| MCKINSEY PACIFIC RIM INC | 24 | $110.1M |
What size contracts does NATIONAL HEALTH CALL CENTRE NETWORK typically win?
| Size Range | Contracts | Total Value |
|---|---|---|
| $10K-$50K | 2 | $68K |
| $50K-$100K | 8 | $673K |
| $100K-$500K | 13 | $2.6M |
| $500K-$1M | 4 | $2.8M |
| $1M-$5M | 1 | $2.5M |
| $20M+ | 2 | $406.2M |
What is NATIONAL HEALTH CALL CENTRE NETWORK's registered business information?
- Australian Business Number (ABN)
- 28118291044
- Registered Name
- NATIONAL HEALTH CALL CENTRE NETWORK
- Government Contracting Period
- 2014 – 2024
Verify entity details on the Australian Business Register.
Registered Business Details
- Entity Type
- Australian Public Company
- ASIC Company Type
- Public Company
- ABN Status
- Active
- GST
- Registered
- ACN
- 118291044
- ABN
- 28118291044 verify ↗
- State
- NSW
- Postcode
- 2000
- Incorporated
- 30 August 2006 (19 years ago)
Source: Australian Business Register (ABR) + ASIC Companies Register. View on ABN Lookup ↗
Procurement Categories
UNSPSC categories where NATIONAL HEALTH CALL CENTRE NETWORK is active.
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