What does CUSTOMER SERVICE INSTITUTE OF do for the Australian Government?
CUSTOMER SERVICE INSTITUTE OF is an Australian Government contractor with 7 contracts worth $204K since 2013. Their largest government client is Department of Defence, and their average contract value is $29K.
Key Metrics
7Total Contracts
$204KTotal Value
3Agencies Served
$29KAvg Contract
3Years Active
How much does CUSTOMER SERVICE INSTITUTE OF win in government contracts each year?
View data table
| Year | Contracts | Value |
|---|---|---|
| 2013 | 3 | $48K |
| 2014 | 3 | $125K |
| 2015 | 1 | $31K |
Who are CUSTOMER SERVICE INSTITUTE OF's biggest government clients?
| Agency | Contracts | Value | Share |
|---|---|---|---|
| Department of Defence | 5 | $178K | 87.4% |
| Department of Health and Aged Care | 1 | $15K | 7.2% |
| Department of Health and Aged Care - Therapeutic Goods Administration | 1 | $11K | 5.4% |
How does CUSTOMER SERVICE INSTITUTE OF win government contracts?
| Method | Contracts | Value | Share |
|---|---|---|---|
| limited | 7 | $204K | 100.0% |
What are CUSTOMER SERVICE INSTITUTE OF's largest government contracts?
| Contract | Agency | Value | Awarded |
|---|---|---|---|
| Purchase of workshop, analysis and reports | Department of Defence | $50K | |
| DCARE_CSIA Complaints resolution Course x 4_Folio036 | Department of Defence | $39K | |
| ICSS CIOG ReCertification | Department of Defence | $36K | |
| CIOG CSIA Reaccredition against customer service and complaint handling internat | Department of Defence | $31K | |
| Customer service recertification | Department of Defence | $22K |
What are CUSTOMER SERVICE INSTITUTE OF's most recent government contracts?
| Contract | Agency | Value | Date |
|---|---|---|---|
| CIOG CSIA Reaccredition against customer service and complaint handling internat | Department of Defence | $31K | |
| DCARE_CSIA Complaints resolution Course x 4_Folio036 | Department of Defence | $39K | |
| ICSS CIOG ReCertification | Department of Defence | $36K | |
| Purchase of workshop, analysis and reports | Department of Defence | $50K | |
| Customer Service Excellence Training | Department of Health and Aged Care - Therapeutic Goods Administration | $11K | |
| Customer Service Training for the Office of Hearing Services | Department of Health and Aged Care | $15K | |
| Customer service recertification | Department of Defence | $22K |
Who competes with CUSTOMER SERVICE INSTITUTE OF for government contracts?
Other suppliers winning contracts from the same government agencies.
| Supplier | Contracts | Value |
|---|---|---|
| GHD PTY LTD | 514 | $39.73B |
| BOEING DEFENCE AUSTRALIA LTD | 1,651 | $35.02B |
| THALES AUSTRALIA LIMITED | 11,542 | $19.02B |
| DHA - CENTRAL OFFICE | 14 | $16.77B |
| AUSTRALIAN AEROSPACE LTD | 2,523 | $14.99B |
| BAE SYSTEMS AUSTRALIA LTD | 3,836 | $13.89B |
| RAYTHEON AUSTRALIA PTY LTD | 1,757 | $11.59B |
| BROADSPECTRUM (AUSTRALIA) PTY LTD | 1,244 | $10.09B |
| LOCKHEED MARTIN AUSTRALIA PTY LTD | 539 | $8.82B |
| LENDLEASE BUILDING PTY LIMITED | 94 | $8.73B |
What is CUSTOMER SERVICE INSTITUTE OF's registered business information?
- Australian Business Number (ABN)
- 81127413923
- Registered Name
- CUSTOMER SERVICE INSTITUTE OF
- Government Contracting Period
- 2013 – 2015
Verify entity details on the Australian Business Register.
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