What does Customer Service Institute of Austr do for the Australian Government?
Customer Service Institute of Austr is an Australian Government contractor with 5 contracts worth $131K since 2016. Their largest government client is Department of Defence, and their average contract value is $26K.
Key Metrics
5Total Contracts
$131KTotal Value
4Agencies Served
$26KAvg Contract
4Years Active
How much does Customer Service Institute of Austr win in government contracts each year?
View data table
| Year | Contracts | Value |
|---|---|---|
| 2016 | 4 | $106K |
| 2019 | 1 | $25K |
Who are Customer Service Institute of Austr's biggest government clients?
| Agency | Contracts | Value | Share |
|---|---|---|---|
| Department of Defence | 2 | $75K | 56.9% |
| Department of Foreign Affairs and Trade | 1 | $25K | 19.3% |
| Department of Health and Aged Care | 1 | $16K | 12.1% |
| Department of Employment, Skills, Small and Family Business | 1 | $15K | 11.7% |
How does Customer Service Institute of Austr win government contracts?
| Method | Contracts | Value | Share |
|---|---|---|---|
| limited | 5 | $131K | 100.0% |
What are Customer Service Institute of Austr's largest government contracts?
| Contract | Agency | Value | Awarded |
|---|---|---|---|
| Develop a bespoke complaint handling training course | Department of Defence | $41K | |
| CSIA ICSS and CHF recertification 2016 | Department of Defence | $34K | |
| Management, Business Professionals, Administrative Services | Department of Foreign Affairs and Trade | $25K | |
| Benchmarking Customer Satisfaction | Department of Health and Aged Care | $16K | |
| ICSS Certification | Department of Employment, Skills, Small and Family Business | $15K |
What are Customer Service Institute of Austr's most recent government contracts?
| Contract | Agency | Value | Date |
|---|---|---|---|
| Management, Business Professionals, Administrative Services | Department of Foreign Affairs and Trade | $25K | |
| Benchmarking Customer Satisfaction | Department of Health and Aged Care | $16K | |
| Develop a bespoke complaint handling training course | Department of Defence | $41K | |
| CSIA ICSS and CHF recertification 2016 | Department of Defence | $34K | |
| ICSS Certification | Department of Employment, Skills, Small and Family Business | $15K |
Who competes with Customer Service Institute of Austr for government contracts?
Other suppliers winning contracts from the same government agencies.
| Supplier | Contracts | Value |
|---|---|---|
| GHD PTY LTD | 573 | $39.74B |
| BOEING DEFENCE AUSTRALIA LTD | 1,651 | $35.02B |
| THALES AUSTRALIA LIMITED | 11,542 | $19.02B |
| DHA - CENTRAL OFFICE | 14 | $16.77B |
| AUSTRALIAN AEROSPACE LTD | 2,523 | $14.99B |
| BAE SYSTEMS AUSTRALIA LTD | 3,837 | $13.89B |
| RAYTHEON AUSTRALIA PTY LTD | 1,768 | $11.59B |
| BROADSPECTRUM (AUSTRALIA) PTY LTD | 1,244 | $10.09B |
| LOCKHEED MARTIN AUSTRALIA PTY LTD | 540 | $8.82B |
| LENDLEASE BUILDING PTY LIMITED | 94 | $8.73B |
What is Customer Service Institute of Austr's registered business information?
- Australian Business Number (ABN)
- 31609812919
- Registered Name
- Customer Service Institute of Austr
- Government Contracting Period
- 2016 – 2019
Verify entity details on the Australian Business Register.
Procurement Categories
UNSPSC categories where Customer Service Institute of Austr is active.
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