What does Customer Service Benchmarking Australia Pty Ltd do for the Australian Government?
Customer Service Benchmarking Australia Pty Ltd is an Australian Government contractor with 4 contracts worth $248K since 2013. Their largest government client is Office of the Commonwealth Ombudsman, and their average contract value is $62K.
Key Metrics
4Total Contracts
$248KTotal Value
4Agencies Served
$62KAvg Contract
9Years Active
How much does Customer Service Benchmarking Australia Pty Ltd win in government contracts each year?
View data table
| Year | Contracts | Value |
|---|---|---|
| 2013 | 2 | $79K |
| 2019 | 1 | $143K |
| 2021 | 1 | $27K |
Who are Customer Service Benchmarking Australia Pty Ltd's biggest government clients?
| Agency | Contracts | Value | Share |
|---|---|---|---|
| Office of the Commonwealth Ombudsman | 1 | $143K | 57.4% |
| Department of Home Affairs | 1 | $59K | 23.7% |
| Department of Defence | 1 | $27K | 10.9% |
| Australian Competition and Consumer Commission | 1 | $20K | 8.0% |
How does Customer Service Benchmarking Australia Pty Ltd win government contracts?
| Method | Contracts | Value | Share |
|---|---|---|---|
| limited | 3 | $190K | 75.0% |
| selective | 1 | $59K | 25.0% |
What are Customer Service Benchmarking Australia Pty Ltd's largest government contracts?
| Contract | Agency | Value | Awarded |
|---|---|---|---|
| Market Research | Office of the Commonwealth Ombudsman | $143K | |
| Onsite Interpreter Quality Assurance program - Mystery Shopping | Department of Home Affairs | $59K | |
| Family Engagement Survey | Department of Defence | $27K | |
| Management advisory services | Australian Competition and Consumer Commission | $20K |
What are Customer Service Benchmarking Australia Pty Ltd's most recent government contracts?
| Contract | Agency | Value | Date |
|---|---|---|---|
| Family Engagement Survey | Department of Defence | $27K | |
| Market Research | Office of the Commonwealth Ombudsman | $143K | |
| Onsite Interpreter Quality Assurance program - Mystery Shopping | Department of Home Affairs | $59K | |
| Management advisory services | Australian Competition and Consumer Commission | $20K |
Who competes with Customer Service Benchmarking Australia Pty Ltd for government contracts?
Other suppliers winning contracts from the same government agencies.
| Supplier | Contracts | Value |
|---|---|---|
| GHD PTY LTD | 540 | $39.76B |
| BOEING DEFENCE AUSTRALIA LTD | 1,651 | $35.02B |
| THALES AUSTRALIA LIMITED | 11,549 | $19.04B |
| DHA - CENTRAL OFFICE | 14 | $16.77B |
| AUSTRALIAN AEROSPACE LTD | 2,523 | $14.99B |
| BAE SYSTEMS AUSTRALIA LTD | 3,847 | $13.89B |
| BROADSPECTRUM (AUSTRALIA) PTY LTD | 1,249 | $13.12B |
| RAYTHEON AUSTRALIA PTY LTD | 1,757 | $11.59B |
| SERCO AUSTRALIA PTY LTD | 102 | $8.97B |
| LOCKHEED MARTIN AUSTRALIA PTY LTD | 539 | $8.82B |
What size contracts does Customer Service Benchmarking Australia Pty Ltd typically win?
| Size Range | Contracts | Total Value |
|---|---|---|
| $10K-$50K | 2 | $47K |
| $50K-$100K | 1 | $59K |
| $100K-$500K | 1 | $143K |
What is Customer Service Benchmarking Australia Pty Ltd's registered business information?
- Australian Business Number (ABN)
- 82623476007
- Registered Name
- Customer Service Benchmarking Australia Pty Ltd
- Government Contracting Period
- 2013 – 2021
Verify entity details on the Australian Business Register.
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